Privacy Policy

Last updated: March 5, 2026

1. Information We Collect

We collect information you provide directly (name, email, message, donation details), information generated when you use the site (IP address, browser and device details, referral pages), and information from third parties (payment processors, analytics providers).

2. How We Use Information

We use personal information to process donations, provide donor receipts, respond to enquiries, send service-related communications (e.g., donation confirmations), and to improve our website and services.

3. Legal Basis for Processing

Where applicable, we process personal information based on consent, to fulfil contracts (such as processing donations), to comply with legal obligations, and for our legitimate interests (such as improving the site and preventing fraud).

4. Donations and Payments

Payment processing is handled by authorized third-party providers. We do not store full payment card details. Please review the payment provider's privacy and security information for specifics. Donations are generally non-refundable except where required by law or where we identify a processing error.

5. Cookies & Analytics

We use cookies and analytics services to understand site usage, improve performance, and personalise content. You can block or delete cookies using your browser settings; however, some site features may not work correctly if cookies are disabled.

6. Sharing & Third Parties

We do not sell personal data. We may share information with service providers who perform services on our behalf (payment processors, email systems, analytics). Those providers are contractually restricted from using personal data for other purposes.

7. International Transfers

Some service providers may transfer or store information outside India. We take reasonable steps to ensure appropriate safeguards are in place for cross-border transfers.

8. Data Retention

We retain personal information for as long as necessary for the purposes described (e.g., to maintain donation records for accounting and legal obligations) and in accordance with applicable law.

9. Your Rights

You have the right to access, correct, update, or request deletion of your personal information. You may also object to or restrict certain processing and request portability where applicable. To exercise these rights, contact us using the details below.

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information about a child, contact us so we can delete it.

11. Security

We use appropriate technical and organizational measures to protect personal information. However, no system is completely secure; please notify us if you suspect any unauthorized access to your information.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, notified to you by email.

Contact

For privacy requests or questions, email support@ramlalatrust.com or write to us at:

Shri Ram Lala Charitable Trust
Vill. –Purbasha , P.O.- Cossimbazar Raj, P.S.- Berhampore, Dist.- Murshidabad, West Bengal, Pin- 742102